Holly Hickling became the Executive Director of The Global Switchboard in August 2022. Holly spent her early career working in Zambia in refugee camps and in public health research. Later she returned to Pittsburgh to work in community engagement at the University of Pittsburgh where she advised students about advocacy and volunteerism and organized students, faculty, and staff around community engagement and social justice issues. Holly holds a bachelor’s degree in Mathematics from Chatham University and a Masters in Public Policy and Management from the University of Pittsburgh’s Graduate School of Public and International Affairs (GSPIA). Holly loves playing music, gardening, and being a mom.